Frequently Asked Questions
Below are answers to common questions about Purefinder New York tours, including ticketing, weather policies, private bookings, gift cards, and more.
How do I purchase a ticket?
See our Tours page, select Details & Tickets under any tour, and scroll down to the booking calendar.
What is Purefinder New York?
Purefinder New York is a walking tour company based in New York City. Our tours explore off-the-beaten-path history, focusing on death, mental health, epidemics, crime, science, reform, and the institutions that influenced urban life.
Where is Purefinder New York located?
Purefinder New York tours take place in New York City, mostly in Manhattan. Meeting points and endpoints for each tour are listed on the relevant tour page and in your confirmation email.
What kind of tours do you offer?
We currently offer a rotating lineup of unusual walking tours. Each tour is thematic and grounded in original research. See our Tours page for the seasonal line-up.
Do you offer private tours?
Yes we do! Purefinder New York offers private tours in New York City for individuals, groups, and educational classes. Customized tours are also available for those seeking a crash course in NYC. For rates and inquiries, please fill out the 'Contact Form’ on our Private Tours page.
Can I purchase a gift card?
Yes you can! Gift cards can be applied to any Purefinder New York walking tour and are available on our Tours page. Go to the bottom of the page and click Buy a Gift Certificate.
Our gift cards don’t expire and the cost reflects the average ticket price of a Purefinder New York tour.
Will I receive confirmation after booking?
Yes. All ticket purchasers will receive a confirmation email before the tour, detailing the exact meeting point, the endpoint, and your guide’s contact details.
You can also find the start and end points for each tour listed on the relevant tour page.
What is your refund policy?
Tickets are fully refundable up to 24 hours before the tour begins. All customers have the option to reschedule for any other tour on any date, subject to availability, at no extra cost.
What is your weather policy?
Purefinder New York tours run rain or shine. In the rare case of extreme weather, you’ll have the option to receive a full refund or reschedule for another available tour.
Are Purefinder New York tours suitable for children?
Our tours are designed for adults, but children and teenagers are welcome with parents or guardians.
How do tips work?
Our guides always appreciate gratuities offered in person if you’ve enjoyed your experience. You may also add a voluntary tip during online booking. Tips made online support Purefinder New York’s research, educational programming, and preservation efforts, and are not gratuities for specific guides. Guests who wish to thank their guide directly are welcome to do so at the conclusion of the tour.
How else can I support Purefinder New York?
You can support Purefinder New York by donating at the bottom of our website pages. Your contribution helps us stay independent and fund new research.
